Return and Exchange Policy
We aim for your complete satisfaction with every purchase at Almazyona. We understand, however, that sometimes a product may not be for you. If you are not entirely pleased with your purchase, here's how you can return or exchange it:
Return & Exchange Conditions:
Return & Exchange Conditions:
- Items must be returned in their original condition and packaging: unworn, unwashed, and with all tags attached.
- Returns and exchanges must be initiated within 7 days of order receipt.
- Custom-made orders are specially tailored to your specifications and cannot be returned or exchanged.
- To start a return or exchange, please email team@almazyonamodesty.com with your name, email, phone number, order number, and reason for return.
- We provide a return label for domestic orders. A $15 handling charge will be deducted from your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
- For exchanges, follow the same procedure as for returns. Please specify the item you wish to receive in exchange in your email to us.
- Almazyona is not responsible for any customs duties, or lost returns.
- Please contact our customer service at team@almazyonamodesty.com for any questions or if you need assistance with your return or exchange.